Online Foreign Language Services Agreement
Parties: Online school named after Karl Marx, and Person purchasing services of online classes in foreign language (hereinafter - "User").
1. Acceptance and amendment of this Agreement
1.1.By registering on the https://www.karl-marx.ru website, (hereinafter referred to as the "Website") and paying for online foreign language services, the User accepts this Agreement completely, unconditionally and unconditionally.
1.2.The User accepting the Agreement assures the Karl Marx online school of the following circumstances:
1.2.1. He is an adult (has reached the age of full legal capacity) under the law of his country and has full contractual capacity; or
1.2.2. If the user is unde rage: he is under age or has obtained the legal consent of a parent or legal guardian or guardian to conclude the Agreement in the form established by the current legislation and has full legal capacity and legal capacity to conclude and execute this Agreement; or
1.2.3. If the User is a parent or legal guardian or the guardian of the minor and enters into the Agreement on his behalf: by allowing the minor to use the services, the parents and guardians (trustees) agree to the terms of the Agreement on behalf of the minor and are responsible for overseeing the use of the services to the minor. If you have not given your child permission, please contact us immediately so that we can disable access; or
1.2.4. No consent or approval of any third parties is required for the User to enter into and perform this Agreement.
Karl Marx Online School may at any time require the User to provide information and documents confirming the above representations of the circumstances, and the User shall provide such information and documents within 14 (fourteen) days from the date of the request.
1.3.The agreement can be changed:
1.3.1. Karl Marx Online School has the right to change payment terms and tariffs by publishing new terms on the Internet at: https://www.karl-marx.ru, while the cost of prepaid classes does not change. Before making a prepayment for additional classes in the foreign language, the User must get aquanted with the rates and accept the price conditions by making a prepayment. In case the User does not agree to the changed terms, the Agreement between Karl Marx Online School and the User shall terminate immediately upon completion of classes for which a prepayment has already been made.
1.3.2. Karl Marx Online School may modify the other terms and conditions of the Agreement by notification to the User by e-mail. The new version of the Agreement shall enter into force on the fifth day after the notification is sent to the User, if the new version of the Agreement does not set a later date of entry into force of the changes. The User will be asked to accept the amended terms of the Agreement by authorization on the Site. In case the User does not agree to the new terms, the Agreement between the User and Karl Marx Online School shall be deemed terminated from the date on which the new version of the Agreement would have entered into force if it had been agreed.
2. Subject of the Agreement
2.1.The default of this Agreement is the provision of paid services for online foreign language activities.
2.2.Online school named after Karl Marx has the right to involve any individuals and legal persons to ensure provision of quality services under the Agreement.
2.3.The services are provided by subscription and provided to the User on request, provided that theteacher is available.
3. Appointment and replacement of a teacher, scheduling of classes
3.1.Online school named after Karl Marx appoints a teacher at his own discretion, taking into account the User 's objectives of learning a foreign language, his/her level of foreign language proficiency, the chosen subscription option, as well as the time periods in which the User can study. The User is informed that the Karl Marx Online School determines the level of knowledge of the User of a foreign language for the purposes of drawing up a schedule and selecting a teacher, this assessment is of a reference nature and may differ from the assessment that the User can obtain from third parties. During classes, the User may be offered classes related to different levels of language proficiency in order to develop specific knowledge and skills on the recommendation of the teacher.
3.2.The user has the right to ask Karl Marx Online School to change the teacher and is obliged to state the reasons for such request. Karl Marx Online School reviews the request within 64 (sixty-four) hours of receipt and reserves the right to deny it or extend the time of consideration of the request.
3.3.The lessons' schedule is made on the basis of the selected variants and the time intervals that are available for the lessons for both the User and the teacher. Karl Marx Online School has the right, but is not obliged, to reserve time in the teacher 's schedule for regular users of services, but in case the User does not pay for the lesson 2 (two) hours before it starts, the reservation is cancelled.
3.4.Online school named after Karl Marx has the right to change the teacher and undertakes to notify the User about it by e-mail or phone.
4.1.All lessons occur using a special training platform.
4.2.The user agrees that Karl Marx Online School has the right to record audio and video during classes in order to control quality and improve quality.
4.3.If the teacher fails to contact the User at the scheduled time, the teacher must try to contact the User at least three times. A lesson is considered scheduled to start, regardless of when the connection is established.
4.4. If within five minutes after the scheduled start of the class the User does not receive a call from the teacher, the User shall contact the online school named after Karl Marx in accordance with Clause 12 of this Agreement. The class, which was not conducted due to the teacher 's fault, is transferred to another time acceptable to the User.
4.5.The registration shall be deemed to have been carried out properly if within 1 (one) hour after its completion the User does not file a claim to the online school named after Karl Marx regarding the quality of the class or punctuality of the teacher.
5. Transfer of classes and skipping of lessons
5.1.The user has the right to postpone or cancel the class not later than 2 hours before the scheduled class time. Non-compliance with the specified period by the User means that the User agrees to the proposed time of the class, and if the User misses the lesson, the money paid for this lesson is not returned.
5.2.Online school named after Karl Marx, including in the person of the teacher, has the right to change the schedule of classes with preliminary notification of the User for 12 (twelve) hours.
6. Technical requirements
6.1. If within five minutes after the scheduled start of the class the User does not receive a call from the teacher, the User shall contact the online school named after Karl Marx in accordance with Clause 12 of this Agreement. The class, which was not conducted due to the teacher 's fault, is transferred to another time acceptable to the User.
6.3.2. Google Chrome/Safari browser latest stable version with auto
6.3.3. RAM: 6 GB or higher;
6.3.4. Processor: Intel Core i5 or equivalent;
6.3.5. Presence of microphone and video camera;
6.3.6. Internet connection from 10 Mbps.
6.4. System Requirements for Mobile
6.4.1. Requirements for Android classes:
• Android version (clean): 5 and older
• Browsers: latest versions
Chrome, Firefox или Opera;
• Minimum RAM: 1.5 GB;
• Processor: 1.5 GHz (2 cores).
6.4.2. Training requirements for iOS:
• Version iOS: 12 and older;
• Browser: the latest version of Safari;
• Model: iPhone 5S or newer.
6.5. Organization of a workplace:
6.5.1. Close all programs that may take most of the Internet channel (for example, file exchanges);
6.5.2. To complete the lesson, you must provide access to the microphone and camera on your technical device.
7. Suspension of lessons
7.1.The user has the right to suspend the provision of services, with preservation of the schedule of classes, under the following conditions:
7.1.1. Class break cannot be longer than 21 (twenty-one) days;
7.1.2. At least 90 (ninety) days have elapsed since the end of the previous suspension;
7.1.3. At the moment of suspension (or immediately after the end of the last one before the suspension of the occupation) the User paid for at least 5 (five) future classes.
7.1.4. User reports date and time:
• Last class before suspension,
• First class after suspension.
7.2.If the User needs to suspend the provision of services again, but less than 90 (ninety) days have passed since the previous suspension, the User may suspend the provision of services by notifying the online school named after Karl Marx 24 hours before the beginning of the nearest class; In this case, classes reserved for the User in the instructor 's schedule are cancelled. When classes are resumed, the User and Karl Marx Online School draw up a new class schedule.
7.3.Online Karl Marx School has the right to suspend classes at its own discretion in case of public holidays at the User 's place of residence or at the place of online school location, if the Karl Marx Online School notifies the User in advance by e-mail or phone.
8.1. Services - paid and paid on terms of 100% prepayment by subscription. Prices and payment methods are published on the https://www.karl-marx.ru page, the contents of which are incorporated herein by reference. Each subscription package gives the right to foreign language clases within the limit specified in the package description within 12 (twelve) months after payment of the prepayment.
8.2.The user pays for services on conditions of 100% prepayment. The user is obliged to pay for the lesson before it starts. In case the User pays for the class less than an hour before the beginning, the online school named after Karl Marx has the right to cancel the class and reserve the teacher 's time for other pupils.
8.3.The payment is deemed to have been made when the money is credited to an online school account charging on behalf of Karl Marx Online School.
8.4.The user is solely responsible for the correctness of payments made and payment of applicable taxes.
8.5.The user is solely responsible for the payment of services of third parties (such as communication services, Internet, etc.) necessary for obtaining services.
8.6. Karl Marx Online School does not store personal data, bank card details on its resources, including servers, cloud storage, etc.
9. Data of the User
9.1.The User shall provide the Karl Marx Online School with all data requested by the Site that is necessary for the provision of services.
9.2.Online Karl Marx School processes User data in accordance with the Personal Data Processing Agreement, which can be found on the https://www.karl-marx.ru website and which is incorporated herein by reference.
9.3.The Karl Marx School shall not disclose confidential information provided by the User in connection with the fulfillment of the Agreement (except for publicly available information or information provided by the User during registration on the Site) to third parties without the prior consent of the User.
9.4. Karl Marx Online School may use email, telephone number, Skype login and other data provided by the User when registering with the Site to send information to the User, including to inform the User of the activities of Karl Marx Online School and the progress of this Agreement.
10.1. The user undertakes not to disclose the confidential information and other data provided by the Online company school of Karl Marx in course of execution of the Agreement (except for public information), to the third parties without preliminary written consent of the Online company school of Karl Marx.
11. Information exchange
11.1. Notice of cancellation or transfer of lessons:
11.1.1. In case Online the school of Karl Marx changes the lesson schedule, the User is notified on it by e-mail or by phone as it is specified at registration;
11.1.2. For change of the schedule the User is obliged to notify Online school of Karl Marx by e-mail to the address email@example.com or to write to WhatsApp by number specified on the Website https://www.karl-marx.ru
Messages in WhatsApp about cancellation or transfer of lessons are accepted 7 days a week.
11.2. To change duration of lessons or to agree about increase in frequency of lessons, to replace the teacher or to suspend lessons, the User has to write Online school of Karl Marx by e-mail or call number specified on the Website https://www.karl-marx.ru.
12.1. The responsibility of Karl Marx Online School for cancelling classes is limited to returning the amount paid for them or transferring the class to another time.
12.2. The responsibility of Karl Marx Online School for providing services in other cases is limited by the cost of the current subscription package selected and paid for by the User.
12.3. The Parties shall not be liable for violation of their obligations under the Contract if such violation was the result of circumstances or events which the violating Party could not reasonably expect (force majeure circumstances), including floods, other natural disasters, military actions, decisions and actions of state authorities or other events. The appropriate confirmation for the Parties of the existence of force majeure circumstances and their duration shall be a certificate issued by the authorized body.
12.4. Karl Marx Online School may refuse to provide services if it has reasonable grounds to believe that the User:
12.4.1. He behaved improperly during the class (for example, rude to the teacher);
12.5. When giving to the User as a bonus or encouragement of additional lessons, the User may not claim monetary compensation in case such additional occupation has not been performed for any reason, or if the User refuses such lessons. Such additional bonus lessons shall be held after completion of all classes paid by the User.
13. Termination of the Agreement Termination of participation in the Agreement
13.1. You may terminate this Agreement unilaterally by notifying Karl Marx Online School in writing of your intention to terminate the Agreement and the reasons for termination. Karl Marx Online School will consider returning to the User funds previously paid by the User in an amount equal to the cost of services not provided by Karl Marx Online School, but subject to the retention by Karl Marx Online School of payment processing costs incurred by the User.
13.2. In case of a positive decision, the refund shall be made within 30 calendar days from the date of termination of the Agreement. If there is a claim to the quality of the services provided, such claim shall be considered by the Karl Marx Online School within 14 calendar days.
13.3. To receive a refund the User shall complete the refund application in the form provided by Karl Marx Online School shall sign it and send an electronic copy thereof together with an electronic copy of the first page of the User 's identity card. In order to return the funds to the bank account of the User from whom the services were paid, it is not necessary to complete the application.
13.4. In case the User decides to resume classes after termination
Agreements, the cost of classes is determined in accordance with the prices in force at the time of renewal. Karl Marx Online School may reserve prices for the User prior to the renewal date if Karl Marx Online School has not returned a fee for an occupation that was not performed due to termination of the Agreement.
14. Applicable law and dispute resolution
14.1. The present Agreement is regulated
And shall be interpreted in accordance with the legislation of the Russian Federation.
14.2. All disputes and differences arising out of or in connection with this Agreement shall be settled by negotiation as follows:
14.2.1. The affected Party shall send a written claim to the other Party by e-mail;
14.2.2. If within 15 (fifteen) calendar days the injured Party does not receive a response or the Parties do not come to an agreement, the injured Party shall have the right to refer the dispute to the court.
15. Other provisions
15.1. If any provision of the Agreement is declared null, void or unenforceable, all other provisions of the Agreement shall remain valid and enforceable in full.
15.2. Karl Marx Online School may assign this Agreement to third parties and the User hereby agrees to such assignment.
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Personal Data Processing Policy
1. General provisions
The real policy of processing of personal data is made according to requirements of the Federal Personal Data Act, also defines an order of processing of personal data and a measure for safety of personal data (further - the Operator).
The operator sets the most important goal and condition for the performance of his activities to respect the rights and freedoms of man and citizen in the processing of his personal data, including the protection of the rights to privacy, personal and family secrets.
This Operator 's Personal Data Processing Policy (the "Policy") applies to all information that the Operator may receive about visitors to the website.
2. Basic concepts used in the Policy
Automated processing of personal data - processing of personal data using computer equipment;
Personal Data Blocking - temporary termination of personal data processing (except if processing is necessary to clarify personal data);
Web site - a collection of graphic and informational materials, as well as computer programs and databases, ensuring their availability on the Internet at the network address
Personal data information system - a set of personal data contained in databases, and information technologies and technical means providing for their processing;
Personal Data Impersonation - actions, as a result of which it is impossible to determine without the use of additional information the identity of personal data to a specific User or other personal data subject;
Personal Data Processing - any action (operation) or set of actions (transactions) performed using automation tools or without using such tools with personal data, including collection, recording, systematization, accumulation, storage, refinement (updating, modification), retrieval, use, transfer (distribution, provision, access), impersonation, blocking, deletion, destruction of personal data;
Operator - a state body, municipal body, legal or natural person, independently or jointly with other persons organizing and/or carrying out processing of personal data, as well as defining purposes of personal data processing, composition of personal data to be processed, actions (operations) performed with personal data;
Personal Data - any information relating directly or indirectly to a specific or User-defined website;
User - any visitor to the website;
Provision of personal data - actions aimed at disclosure of personal data to a certain person or a certain range of persons;
Dissemination of personal data - any actions aimed at disclosure of personal data to an indefinite circle of persons (transfer of personal data) or at familiarization with personal data of an unlimited circle of persons, including disclosure of personal data in mass media, placement in information and telecommunication networks or provision of access to personal data in any other way;
Cross-border transfer of personal data - transfer of personal data to the territory of a foreign state to the authority of a foreign state, to a foreign natural or foreign legal person;
Personal data destruction - any actions, as a result of which personal data is destroyed irretrievably with impossibility of further restoration of personal data content in personal data information system and (or) as a result of which material personal data media are destroyed.
3. The Operator may process the following personal data of the User
Surname, name, middle name;
The site also collects and processes impersonal data about visitors (including cookies) using Internet statistics services (Yandex Metric and Google Analytics and others).
The above mentioned data of the Policy are combined by the general concept Personal Data
4. Objectives of personal data processing
The purpose of processing personal data of the User is to inform the User by sending e-mails; Conclusion, execution and termination of civil law contracts; Providing the User with access to services, information and/or materials contained on the website.
The Operator shall also have the right to notify the User about new products and services, special offers and various events. The User may always refuse to receive information messages by sending a letter to the Operator to the e-mail address marked "Refusal of notifications about new products and services and special offers."
Impersonal data of Users collected using Internet statistics services are used to collect information about Users actions on the site, to improve the quality of the site and its content.
5. Legal basis of personal data processing
The Operator processes personal data of the User only if they are filled in and/or sent by the User independently through special forms located on the site. By completing the relevant forms and/or sending your personal data to the Operator, the User agrees to this Policy.
6. Procedure for collection, storage, transfer and other types of personal data processing
The security of personal data processed by the Operator shall be ensured by implementing the legal, organizational and technical measures necessary to comply fully with the requirements of the current legislation in the field of personal data protection.
The operator ensures the security of personal data and takes all possible measures to exclude access to personal data of unauthorized persons.
Personal data of the User will never be transferred to third parties under any conditions, except in cases related to compliance with the applicable legislation.
In case of identification of inaccuracies in personal data, the User can update them independently, by the direction to the Operator the notice on the e-mail address of the Operator with a mark "Updating of personal data".
The period of personal data processing is unlimited. The User may at any time withdraw his consent to personal data processing by sending a notification by e-mail to the Operator 's e-mail address marked "Withdrawal of consent to personal data processing."
7. Cross-border transfer of personal data
The operator is obliged to ensure that the foreign State to whose territory it is intended to transfer personal data provides reliable protection of the rights of personal data subjects before the cross-border transfer of personal data begins.
Cross-border transfer of personal data in the territory of foreign States that do not meet the above requirements can be carried out only if the personal data subject agrees in writing to cross-border transfer of his personal data and/or execution of the contract to which the personal data subject is a party.
8. Final provisions
The User may obtain any clarification regarding matters of interest relating to the processing of his personal data by contacting the Operator via firstname.lastname@example.org.
This document will reflect any changes to the Operator 's personal data processing policy. The policy is in effect indefinitely until replaced by a new version.